FAQs

1) What are the modes of placing an order KREAMZ?

Following are the ways in which you can place an order with us

  • You can visit our website www.kreamz.in from your mobile or computer and buy products directly from there.
  • Or you can call us at 8100188497/8100188501 and we will be more than happy to assist you in placing your order.
  • You can mail us all the details at kreamzcustomercare@gmail.com and we place an order for you.

2) What customer information is required before ordering?

We would require the following information from you .

  • Recipient’s name
  • Complete delivery address, along with the pin code
  • Contact number of the recipient
  • Sender’s name (if you want to place order for someone else)
  • Shipping option
  • Billing information

3) What type of products are available online?

To make ordering easy and hassle-free for you, we have categorised our products in different categories. You have the option to choose products from categories like Celebration cakes, Savouries, Pastries, Dry Cakes, Desserts, Muffins, Brownies, FMCG, Sausages, Dairy products & Customized cakes. Happy ordering!

4) Can I get a product customized?

Sure you can! We have a whole range of Cakes that can be customized according to your requirements. Also we have Photo cakes where you can send us the picture and we’ll turn it into a beautiful edible photo cake.

5) Where are the KREAMZ stores located?

Kreamz stores are located in Nagerbazar, Kasba, Chinar Park, Kestopur, Kalipark, Bangur, Baguiati, Birati, Serampore, Konnagar, Tollygunge Karunamoyee, Muchipara, Bijayarh Pallyshree, Malancha, Sodepur, Hazra, Nicco Park, Banerjeehat, Axis Mall, Behala Tram Depot, Behala Thana…and more stores are opening soon in and around Kolkata.

6) Can I choose my time of delivery?

Yes you surely can. But for any Customized cake, you need to order at least 48 hours before the time of delivery.